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Service Pricing Specialist

Posted on: May 11, 2024

Purpose:

Responsible for assisting with the implementation of standard job pricing at the dealership and building and maintaining the service pricing database for all locations.  Manages and implements the Company’s strategic plans relating to Preventative Maintenance (PM) and Support Plans.

Job Responsibilities:

  • Assist in implementing standardized job pricing processes that maximize service profitability.
  • Establish and maintain standard job pricing database in the dealer system to include labor times, required parts, and labor steps, and service report for each job.
  • Review and adopt John Deere developed standard jobs on a regular basis.
  • Evaluate and prioritize feedback from Service Depts to implement new and amended standard jobs.
  • Coordinate and conduct standard job pricing training throughout the company as needed.
  • Track and report on progress of implementing standard job pricing at all locations.
  • Monitor Service Department standard job performance and effectiveness for profitability and technician efficiency improvements.
  • Execute labor rate changes on any affected standard job pricing files.
  • Partner with stakeholders to implement and maintain an efficient inspection and estimate process leveraging standardized jobs database.
  • Provide support and manage the Coastline preventive maintenance programs.
  • Create custom support and maintenance agreements and proposal forms.
  • Coordinate and conduct training through the company to build and execute maintenance plans.
  • Manage the creation and disposition of Coastline rental fleet maintenance plans.
  • Attends training sessions as needed.

Experience, Education, Skills, and Knowledge:

  • High School diploma or equivalent experience required.
  • 1+ years experience in Service Department operations.
  • Ability to use the service software in dealer business system and other programs specific to the position.
  • Ability to use standard desktop applications such as Microsoft Office and internet functions.
  • Ability to write and speak effectively to individuals and groups.
  • Attention to detail.

Relationships and Roles:

  • Promotes and always embraces company Core Values.
  • Sets an example in areas of personal character, commitment, organization and operational skills, work habits and company’s Safety Program.
  • Must demonstrate the ability to interact and cooperate with all customers, company employees and company managers in a professional manner always.

Other Requirements:

  • Must be able to pass pre-employment drug test.
  • Authorized to work in US.
  • Must be able to communicate (speak, read, comprehend, write in English).

Benefits:

  • Health, dental, vision,
  • Paid Time off
  • Paid Holidays

Benefits: $22.00-$30.00 per hour

EEOC STATEMENT:

Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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