SUMMARY DESCRIPTION:

John Deere Construction Equipment Dealership with multiple locations serving Southern California, Nevada and Idaho looking for a Rental Dispatcher for our Las Vegas, Nevada location.

Minimum Requirements:

  • Previous dispatch and customer service experience in the equipment rental/construction industry preferred.
  • Positive attitude, professional phone demeanor, professional appearance and excellent verbal and written communication.
  • Must be able to demonstrate understanding of the equipment rental business, understanding of rental software and the ability to follow operational procedures.
  • Strong customer service orientation and effective organizational and communication skills. Must have an ability to function well as part of a team with diligent attention to safety.

Essential Duties and Responsibilities: May include some or all of the following. Other duties may be assigned.

  • Responsible for scheduling drivers and organizing the daily dispatch of all equipment for the Branch on a normal and emergency basis.
  • Maintains customer relations via phone and email, and making additions, cancellations, and changes regarding equipment location.
  • Establishes new rental and sales accounts by providing exceptional customer service to call-in and walk-in customers.
  • Ensures accuracy of rental contract information. Monitor and maintain minimum insurance requirement and update the system with current customer information. Suggests equipment to meet customer needs.
  • Determines equipment availability for rentals, and performs inventory control processes.
  • Monitors equipment for damage and ensures that equipment is delivered to and received from customers in good working order. Monitors hours and schedules preventative maintenance with Service Department.
  • Follows proper credit policies and cash accounts procedures. Files preliminary lien notices as required per company policy.
  • Under the direction of the Branch Manager, supervises team of rental developers to grow and maintain profitability of the Coastline Equipment Rental Department.
  • Processes rental quotations, reservations, contracts, and invoices in compliance with company policies.

Experience and Required Skills:

  • Must have a valid driver’s license with a clean record.
  • Working knowledge of construction equipment and the equipment rental business. Knowledge of local and state hauling regulations regarding height and weight maximums.
  • Bachelor’s degree or equivalent experience preferred.

Physical Demands and Work Environment:

  • Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs. Ability to climb over and into heavy equipment occasionally High energy environment.

 

LOCATION: Las Vegas, NV


3540 N 5th St, Las Vegas,
NV 89032
(702) 399-2700

Monday-Friday , 7:00am-5:30pm

Coastline Equipment is an equal employment opportunity employer. It is the policy and practice of the Company to employ, retain, promote, terminate and otherwise treat any and all employees and job applicants on the basis of merit, qualifications and competence. This policy shall be applied without regard to any individual’s sex, race, color, religion, national origin, ancestry, pregnancy, age, marital status, medical condition or physical handicap, or any other characteristic protected by State or Federal law.

This policy extends to all recruiting, hiring, transfers, promotions, training, compensation, benefits, layoff, terminations, and all other terms and conditions of employment.

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